Last Updated: 01 December 2025
Company: White Label
Location: King’s Lynn, UK
White Label (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.
1. Information We Collect
We may collect:
- Personal details: name, address, phone number, email
- Property information: details needed for surveys, quotes, and installations
- Payment information: processed securely by third-party payment providers
- Usage data: IP address, browser type, and analytics information
- Communication records: emails, messages, and enquiry details
2. How We Use Your Information
We use your information to:
- Provide quotes and conduct home surveys
- Deliver home improvement services and installations
- Arrange appointments and customer communication
- Process payments
- Improve our website and services
- Comply with legal obligations
3. Lawful Basis for Processing
We rely on:
- Contractual necessity (to provide a service)
- Legitimate interests (business operations and customer service)
- Consent (for email marketing)
- Legal obligations (financial and regulatory requirements)
4. Sharing Your Information
We only share your data with:
- Installers, surveyors, and subcontractors
- Payment processors
- Marketing or IT service providers
- Legal or regulatory authorities if required
We never sell your data.
5. Data Storage & Security
Your data is stored securely using industry-standard protection methods.
We retain data only as long as necessary for business, legal, or warranty purposes.
6. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
- Request data portability
To exercise these rights, contact us using the details below.
7. Contact
White Label
King’s Lynn, United Kingdom